Use the steps below to request deletion of your Hesychia account, and this page does not require sign-in to read.
Open Hesychia in the mobile app or at hesychia.ai for your account.
Sign in with the account you want deleted before you continue.
Go to the Account page after you sign in to Hesychia.
Choose Delete my account, then confirm by typing your account email.
Your account is marked deleted and set inactive, and your conversations are hidden from the product.
You lose access to Hesychia and cannot sign in again with that account.
Active sessions are invalidated, and the refresh tokens are blacklisted.
Hesychia currently uses a soft-delete process, and this is not a full erasure of all stored data.
After you delete your account, personal data associated with the account may remain.
That data includes profile details, conversation content, uploaded documents, RAG vectors, and authentication event records.
The data may remain for administration, security, and audit purposes.
There is currently no automatic hard-purge schedule, and soft-deleted data is retained until a future purge process is implemented.
It is also retained until we process a separate retention or erasure request through the contact path below.
We will not claim complete erasure while soft-delete-only remains in effect.
If you cannot sign in to complete in-app deletion, contact AI ML Operations, LLC via aimloperations.com.
Include the email address used for your Hesychia account in that request.
We aim to respond to account-deletion requests within 30 days.
Staff accounts cannot self-delete in the app, so use the contact path above.